FedEx parcel shipping from NetSuite, on your own FedEx account

Once your FedEx account is connected on the Carriers page, each fulfillment you open is rated with it, and the FedEx services appear next to your other carriers with their prices and transit times. When you buy, NesoTMS asks FedEx for the label with your account number, stores the label file, prints it, and updates NetSuite. Each package keeps its own weight, size and tracking number, so a five-box order has five labels.

FedEx's ship reply doesn't include charges, so NesoTMS prices that exact shipment with FedEx right before buying and writes that cost to NetSuite. If that price check fails, nothing is bought. FedEx bills your account directly, and NesoTMS doesn't resell FedEx rates or charge per label.

It fits a NetSuite warehouse that ships FedEx Ground, Home Delivery or Express from the US, and optionally into Canada. It suits teams that use FedEx for part of their volume and want to compare it with UPS and USPS on the same screen. The account has to be yours: NesoTMS connects accounts you already hold with FedEx, using a project you own at developer.fedex.com.

NesoTMS also buys FedEx return labels on your account, US to US: the customer ships from their address to your return address, and you pay as for any label. Start one from Quick ship by choosing Return, or from a shipped fulfillment's ship page with Create return label. That fills in the customer's address, your default return-to address from Settings and the boxes from the original label, with their sizes and weights.

A return label is its own shipment. It doesn't change the NetSuite item fulfillment it came from, and you can void it like any other label.

When the ship-from and ship-to countries differ, the ship page shows a Customs panel. FedEx needs more from you than a total value: each item's description, quantity, unit value, country of manufacture and actual net weight, who pays duties and taxes, the Incoterm, and your export compliance reference, which is an AES ITN or an FTR exemption. NesoTMS never invents an exemption and never works out weights from values. The invoice currency comes from NetSuite, not from the browser.

FedEx quotes to Canada need those commodity lines too, so the FedEx offers appear once the invoice is complete, and until then the rates panel says what FedEx is waiting for. The invoice is a paper one: print it, sign it and attach it to the shipment. NesoTMS doesn't upload electronic trade documents to FedEx.

Each purchase updates the item fulfillment: the shipping cost, one package line per box with weight, length, width, height and the tracking number, and the ship status set to Shipped. NesoTMS writes to the package list the fulfillment already uses. FedEx's package list in NetSuite has no description field, so none is written there, and a size NetSuite refuses is skipped instead of failing the update.

Cancelling a FedEx shipment goes to FedEx first and cancels the whole shipment by its master tracking number. Then NesoTMS blanks that shipment's tracking numbers in NetSuite and, when no other label is active, sets the status back to Packed. If the NetSuite update fails, the label stays bought and is marked Not in NetSuite yet, with a retry button. On production labels, Shipments History shows FedEx's tracking status for each shipment. The NetSuite integration page lists every field.

FedEx is included in every plan. Basic is $99/month with two connected carrier accounts and Advanced is $499/month with unlimited accounts. FedEx bills your account directly for the labels you buy, so there is no per-label fee from NesoTMS. See pricing for the full comparison.

The carriers page lists what each carrier does today. The interactive demo lets you compare rates and buy a sample label in your browser, with made-up orders and labels marked as samples. The Test connection button on the Carriers page checks your own FedEx keys and account number before you ship anything.